Privacy Policy

Who this policy covers

This Privacy Policy explains how Collectible Figer (“we”, “us”) handles personal information connected with the website at collectiblefiger.it.com. It applies to visitors browsing the collection and to anyone who contacts us about collectible figurines or products shown on the site.

It does not cover information you share with us in other settings, such as in person or on platforms operated by other companies, which have their own privacy practices.

Information we collect

Information you choose to send us

When you email us — directly or by using the contact form — we receive whatever you include in that email. The contact form asks for:

• your name;
• your email address;
• a phone number, only if you choose to provide it;
• the product or collection you are interested in; and
• your message.

Please avoid including sensitive details, such as financial account numbers or government ID numbers, in your messages. We never need them to answer a question about the collection.

Technical information

Like most websites, the server that delivers these pages may automatically record basic technical details for each request — for example your IP address, browser type, the page requested and the date and time. This information is used to deliver the site reliably and to keep it secure, not to build a profile of you.

What we do not collect

The site does not offer accounts or logins, does not process payments, and does not run analytics, advertising or social-media tracking scripts. It does not set cookies — our Cookie Policy explains this in more detail.

How the contact form works

The contact form on our Contact Us page does not upload your details to this website or store them in a database. When you press Submit, the form checks your entries in your browser and then opens your own email program with a pre-written message addressed to [email protected]. Nothing is sent until you choose to send that email.

Once sent, your message is handled by your email provider and ours in the same way as any other email.

How we use your information

We use the information you send us to:

• read and respond to your question or request;
• share details, photos or information about items in the collection that you asked about;
• keep a record of our conversation so we can follow up accurately; and
• protect the website and our inbox against misuse, spam or fraud, and meet legal obligations.

We do not use your information for automated decision-making or profiling.

Communicating with you

We reply using the email address you give us, and by phone only if you provided a number and asked us to call. We will not add you to a mailing list or send marketing messages unless you clearly ask to receive them. If you do and later change your mind, just tell us and we will stop.

When information is shared

We do not sell, rent or trade personal information. We share it only where needed:

• Service providers: the companies that provide our email and website hosting process data as part of delivering those services.
• Legal reasons: where required by law, court order or a valid request from authorities, or to protect our rights, safety or property.
• Business changes: if the business is reorganized or transferred, information may pass to the new owner, who must continue to protect it in line with this policy.

How long we keep information

We keep emails and inquiry details only as long as they are useful for answering you and any reasonable follow-up, or as long as we are required to keep them by law. When they are no longer needed, we delete them. You can ask us to delete your messages sooner — see Your privacy rights.

Keeping information secure

We take reasonable steps to protect the information you send us, including limiting who can access our inbox and using secure connections where available. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security, but we will act promptly if we become aware of a problem affecting your information.

Your privacy rights

Depending on where you live, you may have the right to:

• ask what personal information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• object to or limit how we use it; and
• stop receiving any messages from us.

To make a request, email [email protected]. We may need to confirm your identity before acting on it. We will not treat you differently for exercising your privacy rights.

Children's privacy

This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, please contact us and we will delete it.

Updates to this policy

We may revise this Privacy Policy if our practices change — for example, if we add new features to the website. The “Last updated” date at the top of this page shows when it last changed. Significant changes will be highlighted on this page.

Privacy questions

If you have a question or concern about your privacy, please get in touch:

Collectible Figer
419 Kings Mill Rd
Oakman, Alabama, 35501
Email: [email protected]